Give them what they want!

After over 30 years of practice, I've learned a few things I'd like to share. I've weathered the recent financial storms well - in fact, have had financially the best years ever in the last two despite the economy. If others find this helpful - great - take what you need and leave the rest!

I've changed my thinking in the last few years. When a patient comes to see me, I listen very hard - and try to talk minimally. What I want to know is, "what does this patient want?" Not, "is this a full mouth reconstructive case?" or "how can I turn this into an implant case" or "is this a patient I 'want'?" I 'want' almost every patient because: a. I like to help, 2. I like to help solve problems by working good care into their budgets/schedules. I try to help people - not try to shoe-horn them into my idea of "ideal dentistry". It's worked well for me.